TERMS OF WARRANTY
All www.livolobaltic.lv goods have manufacturer's warranty. The
exact details of the manufacturer's warranty period you can find out by
contacting our customer advisor.
Legal persons are ensured only with manufacturer's warranty
Warranty applying rights are valid only if the product was used
under the intended conditions and just in the household. To apply for warranty
service, it is necessary to present the purchase receipt (both receipt or
invoice are accepted).
manufacturer's warranty does not apply if damage is caused by the purchaser's
or user's fault as stated below:
4.1. the product has damaged
serial number or warranty seal;
4.2. the product was not used for its intended purposes and is
not operated in the way it's specified in a leaflet;
4.3. scratched, broken
constructions, cracked screen, poured water to the excluded locations, product
has been cleaned with improper agents, foreign objects are found inside the
good, insects are allowed inside the product or any other traces indicating incorrect
operation of the product;
4.4. if the damage occurred in
a nutrient-voltage, telecommunications, cable networks non-compliance with the
standards set by the manufacturer, rapid temperature fluctuations, as well as
other domestic and external factors, such as soot, smoke, dust, humidity,
4.5. if unskilled repair
traces are found;
4.6. in cases of elements natural depreciation;
4.7. if the product is used
with non-standard power supplies, accessories and spare parts, as well as raw
materials (such as cartridges, toners, etc.), which the manufacturer has not
been certified for use with the specified product, and if it has caused damage
to the goods;
4.8. for additional equipment
warranty does not apply – for example, for batteries, headphones, connecting
cables, charging devices, remote controls);
4.9. if the buyer has used
product in manufacturing or for professional purposes (in case if a given
product is not intended for such purposes);
4.10. guarantee does not apply if the damage of goods is result
of incorrect transportation.
Please be informed that the warranty does not apply to
additional accessories of the product, power elements (such as batteries), the
accessories which have limited resource
(eg, headsets, microphones, fuses).
www.livolobaltic.lv and service centers are not responsible for
data security of the goods you leave for repair, so please make backup and copy
all the necessary information in another place.
The guarantee is granted in an authorized service center. If the
product needs warranty service, please contact www.livolobaltic.lv account
managers by phone 22888440; 22727444 or by email - [email protected].
In case warranty service does not apply and the buyer refuses to
pay the repair, the buyer has to cover the costs of diagnosis, and the customer
receives the conclusion of the detected lesions issued by service center. If
the buyer agrees to pay for repairs, the diagnostic costs will be covered by
In case warranty repair service does not apply and the buyer
refuses to pay the repair costs, the buyer has to cover the costs of diagnosis,
and the customer receives the conclusion of the detected lesions issued by
service center. If the buyer agrees to pay for repairs, the diagnostic costs
will be covered by us.
10. We remind that the consumer within 24 months from the delivery date has statutory right to submit a claim about product, which is incompatible with the provisions.
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